Hardware

Choose the Right Hardware Setup

iPads, kiosks, card readers, badge printers—there are dozens of hardware options for visitor management. Choosing the wrong setup creates problems down the track.

Your hardware needs to match your environment, your security requirements, and your budget. It also needs to actually work when you need it.

Our Expertise

We’ve deployed visitor management hardware in everything from construction sites to corporate lobbies. We know what works in different environments and what doesn’t.

Our platform supports:

  • iPad and tablet kiosks
  • Badge printers and card readers
  • Integration with existing access control hardware
  • Ruggedised options for challenging environments

Your Questions Answered

Hardware selection, setup guides, troubleshooting, maintenance, and integration with existing systems.

Whether you’re setting up your first kiosk or troubleshooting printer issues, you’ll find practical advice from people who’ve deployed hundreds of systems.

How do we mount or position kiosks for ADA accessibility compliance in Australia?

In Australia, ensuring kiosk accessibility for all users is governed by the Disability Discrimination Act 1992 and Workplace Health and Safety (WHS) legislation, with obligations falling on the Person Conducting a Business or Undertaking (PCBU). This requires consideration of physical reach ranges and clear sightlines, rather than a prescriptive standard like the Americans with Disabilities Act (ADA) in the United States, though principles align. As of December 2025, there is no single, codified Australian Standard specifically for kiosk placement, meaning compliance relies on demonstrating ‘reasonable adjustments’ to avoid discrimination. Kiosk

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What backup power options should we consider for the kiosks in case of outages?

Uninterruptible Power Supplies (UPS) and, for extended outages, backup generators are the primary mechanisms for maintaining kiosk operation during power failures. In the United States, workplace safety regulations enforced by OSHA require employers to provide a safe working environment, which includes considering power failure scenarios; similar obligations exist in Australia under Work Health and Safety (WHS) legislation, where a Person Conducting a Business Undertaking (PCBU) has a duty of care. UPS systems utilise batteries to provide immediate, short-term power – typically 5 to 30 minutes – allowing kiosks to safely

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Can the system run on Android tablets or does it require iOS devices?

The system, designed for workplace safety and compliance record-keeping, currently operates on iOS devices – specifically iPhones and iPads – and does not natively support Android tablets as of December 2025. This is due to the system’s reliance on Apple’s Core Data framework for secure, on-device data storage and its integration with Apple’s Secure Enclave for cryptographic key management, features not directly equivalent on the Android platform. In the United States, this system assists employers in meeting obligations under OSHA regulations regarding hazard communication and incident reporting. Data collected –

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What’s the minimum internet speed required for visitor management to work properly in USA 2026?

Visitor management systems (VMS) in the USA, as of December 2025, rely on consistent internet connectivity to function correctly, primarily to securely store visitor data and facilitate real-time emergency notifications, and the minimum required speed is largely dictated by the system’s features and the number of concurrent users. Most cloud-based VMS utilize a Software-as-a-Service (SaaS) model, meaning visitor details – including name, company, check-in/out times, and emergency contact information – are transmitted and stored on remote servers. Currently, a stable connection of at least 5 Mbps download and 2 Mbps

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How do we set up multiple check-in kiosks across a large facility or campus?

Setting up multiple check-in kiosks across a large facility or campus in the United States as of December 2025 typically involves a networked visitor management system (VMS) integrated with hardware compliant with accessibility standards like the Americans with Disabilities Act (ADA). These systems function by capturing visitor data, verifying identity, and generating visitor badges, while maintaining audit trails for security and compliance purposes. Modern VMS software now includes features for centralised management of multiple kiosks, allowing administrators to update security protocols, visitor questionnaires, and emergency procedures across all locations simultaneously.

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What camera or webcam specifications do we need for capturing visitor photos?

Capturing visitor photos for identification and safety relies on camera or webcam specifications that support image clarity for facial recognition and record-keeping, operating within workplace safety and privacy regulations. In the United States, this is governed by a combination of OSHA workplace safety standards and state-level privacy laws like the California Consumer Privacy Act (CCPA), while Australia operates under harmonised Work Health and Safety (WHS) legislation and the Australian Privacy Principles (APPs). As of December 2025, most visitor management systems (VMS) now integrate with cameras capable of at least 720p

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Can we use iPads we already own or do we need to buy specific hardware for Australia 2026?

Whether you can use existing iPads for Australia 2026 compliance depends on how your organisation manages visitor and contractor safety, and specifically, whether you utilise a digital visitor management system (VMS) integrated with emergency evacuation procedures. As of December 2025, Australian Work Health and Safety (WHS) legislation – harmonised across most states and territories – places obligations on Persons Conducting a Business or Undertaking (PCBU) to maintain accurate records of persons on site, and to ensure their safety, including during emergencies. Many VMS platforms now operate via iPad applications, facilitating

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What type of badge printer works best with visitor management systems?

For visitor management systems, direct-to-card dye-sublimation/retransfer printers generally function most effectively, as of December 2025. These printers create full-color, high-resolution badges on demand, crucial for visual identification and security protocols required under US OSHA regulations and equivalent Australian Work Health and Safety (WHS) legislation. Visitor management software, now commonly integrating with these printers, typically pulls data from pre-registration forms or on-site kiosks. This data – including name, company, visit purpose, and potentially emergency contact information – is used to populate the badge design. In the US, systems must adhere to

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Do we need a dedicated printer for visitor badges or can we use our existing office printers?

Whether a dedicated printer is needed for visitor badges depends on the security requirements and compliance obligations of the organisation, particularly regarding data handling and record-keeping as of December 2025. Visitor management systems (VMS) now commonly integrate with standard office printers, but dedicated badge printers offer features crucial for certain compliance frameworks. In the United States, OSHA regulations and state-level workplace safety laws require employers to maintain a safe working environment, which includes identifying visitors. Visitor badges contribute to this, and systems used to create them must adhere to data

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What tablet or kiosk hardware do you recommend for the reception desk in USA?

Reception desk tablets or kiosks in the USA function as data collection points integrated with visitor management systems (VMS), operating under a framework of workplace safety regulations enforced by OSHA and, where applicable, data privacy laws like CCPA and potentially HIPAA depending on the facility type. These systems record visitor details, verify identification, and manage access permissions, creating a digital audit trail. As of December 2025, most VMS software now includes features like pre-registration via QR codes, automated background checks against watchlists, and emergency notification capabilities. Data collected – typically

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