Evacuation and Emergency Management

Know Who’s on Site in an Emergency

In an emergency, you need to know immediately who’s on site and where they are. Paper sign-in books don’t cut it.

Your visitor management system should be your first tool in an evacuation—providing real-time roll call, emergency notifications, and clear accountability.

Our Expertise

We work with organisations where emergency preparedness isn’t optional. Our systems have been tested in real emergencies across hospitals, schools, and corporate sites.

Our platform provides:

  • Real-time site occupancy tracking
  • Emergency roll call and mustering
  • Automated emergency notifications
  • Integration with evacuation procedures

Your Questions Answered

Emergency roll call procedures, evacuation protocols, mustering point management, and testing emergency systems.

Whether you’re planning for fire, lockdown, or other emergencies, you’ll find guidance on using your visitor management system when it matters most.

Can visitors download evacuation maps and emergency procedures to their mobile phones?

Currently, in the United States as of December 2025, the ability for visitors to directly download evacuation maps and emergency procedures to their mobile phones is typically facilitated through visitor management systems (VMS) integrated with building emergency management platforms, rather than being a standalone legal requirement mandated by OSHA or state workplace safety laws. These systems operate under the broader framework of an employer’s duty to provide a safe working environment, including clear emergency procedures. Modern VMS now include features allowing pre-registration data to incorporate a link to digital emergency

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What emergency evacuation reports are available for post-incident review in Australia 2026?

What emergency evacuation reports are available for post-incident review in Australia 2026? In Australia, post-incident review of emergency evacuations relies on records generated through Work Health and Safety (WHS) obligations, primarily under the harmonised WHS laws adopted across most states and territories as of December 2025. These laws place a duty of care on Persons Conducting a Business or Undertaking (PCBUs) to ensure the safety of people in their workplace, including maintaining records of evacuation events. Currently, there isn’t a single, nationally mandated report format. However, typical records available in

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Can we integrate fire alarm systems with visitor management for automatic emergency alerts?

Integrating fire alarm systems with visitor management systems (VMS) for automatic emergency alerts is technically feasible and increasingly common, operating within established emergency management frameworks. In the United States, this integration falls under OSHA’s General Duty Clause and specific state workplace safety regulations, requiring employers to provide a safe working environment, including effective emergency action plans. As of December 2025, modern VMS platforms now include Application Programming Interfaces (APIs) enabling real-time data exchange with fire alarm control panels. When a fire alarm activates, the VMS can automatically generate alerts to

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How do we mark visitors as safe or accounted for during an evacuation?

How do we mark visitors as safe or accounted for during an evacuation? In the United States, as of December 2025, accounting for visitors during an evacuation relies on a combination of pre-planning, visitor registration systems, and post-evacuation roll call procedures, all operating within the framework of OSHA’s General Duty Clause and relevant state workplace safety regulations. Employers are legally obligated to provide a safe working environment, which extends to visitors. Visitor management systems now commonly integrate with emergency notification systems and access control data. These systems record visitor details

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Can the system send automatic SMS alerts to all on-site visitors during emergencies in USA?

In the United States, sending automatic SMS alerts to on-site visitors during emergencies is achievable through integrated visitor management systems, but is governed by a complex interplay of OSHA regulations, state workplace safety laws, and evolving privacy considerations as of December 2025. Modern visitor management systems now routinely include emergency notification features. These systems typically capture visitor mobile phone numbers during check-in, storing this data securely and with appropriate consent mechanisms – crucial for compliance with regulations like the California Consumer Privacy Act (CCPA) and, where applicable, HIPAA if health

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What happens if we lose power during an emergency – is the visitor data still accessible?

Visitor data accessibility during a power outage in an emergency relies on the system’s architecture and data backup procedures, operating under workplace safety regulations like OSHA in the US and WHS legislation in Australia as of December 2025. Most modern visitor management systems (VMS) now utilise cloud-based storage, meaning visitor sign-in information, emergency contact details, and evacuation status are not solely reliant on on-site servers. In the event of a power loss, a cloud-hosted VMS remains accessible via battery backup at the facility (for limited functionality) or remotely via mobile

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Can emergency services access our visitor list remotely during a critical incident?

Can emergency services access our visitor list remotely during a critical incident? In the United States, as of December 2025, emergency services’ access to visitor information during a critical incident relies on integrations between compliant visitor management systems and 911/emergency dispatch platforms, alongside established workplace emergency action plans mandated by OSHA regulations. Currently, many visitor management systems offer integrations with First Responder platforms, allowing for secure, real-time data sharing when authorized. These integrations typically function via APIs, transmitting visitor details – name, contact information, and location within the facility –

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How does visitor management help with emergency mustering and roll call in Australia for 2026?

How does visitor management help with emergency mustering and roll call in Australia for 2026? In Australia, Work Health and Safety (WHS) legislation places a duty of care on Persons Conducting a Business or Undertaking (PCBU) to ensure the health and safety of everyone on site, including visitors. As of December 2025, modern visitor management systems (VMS) directly support emergency procedures by providing real-time data on who is on-site, crucial for accurate mustering and roll call. This aligns with similar employer obligations under OSHA regulations in the United States. Currently,

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Can we run evacuation drills and see how long it takes to account for all visitors?

Running evacuation drills to time visitor accountability is permissible and, as of December 2025, is a common practice supported by both visitor management systems and workplace safety regulations in the United States. These drills function within the framework of OSHA’s (Occupational Safety and Health Administration) requirements for emergency action plans, and comparable state-level workplace safety laws. Modern visitor management systems now routinely include features to facilitate drill timing. During a drill, the system records the ‘evacuated’ status of each visitor, often via a mobile app or designated warden input. The

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During an evacuation, how quickly can we generate a list of everyone currently on-site?

As of December 2025, the speed at which a complete on-site list can be generated during an evacuation is directly linked to the implementation and functionality of visitor management systems and adherence to Work Health and Safety (WHS) obligations under harmonised WHS frameworks across Australian states and territories. Currently, many Australian organisations utilise digital visitor management systems that integrate with access control (card readers, turnstiles) and, increasingly, employee sign-in/out processes. These systems maintain a real-time record of individuals on-site, including visitors, contractors, and employees. Generating a report typically takes seconds

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