● Contractor Management

Which contractor records should be kept for an audit?

An audit failure is more than a paperwork error; it is a financial and safety liability. In Australia, the WHS Act 2011 requires PCBUs to maintain a safe workplace, while US OSHA standards mandate accurate safety and access records. You must maintain verifiable proof of contractor inductions, exact arrival and departure timestamps, and signed acknowledgments of site rules to mitigate risk and resolve billing disputes.


Missing Data Is A Compliance Failure

In Australia, the WHS Act 2011 mandates that PCBUs maintain a safe workplace, which necessitates knowing exactly who is on site at all times. In the US, OSHA requires employers to maintain records that ensure contractor safety and adherence to site protocols. Across our work with Australian and US organisations, we have found that compliance is only achieved when data is instantly accessible, not buried in a storage room.

The Filing Cabinet Is Not A Safety Strategy

Most organisations rely on paper logs that track who arrived but fail to track who left. This creates a dangerous gap during emergencies and leaves you vulnerable during financial disputes with vendors. We consistently see that manual records are either incomplete or forgotten by the time an auditor or lawyer asks for them.

  • Paper logs provide no real-time visibility of who is currently on site during an incident.
  • Manual data collation for monthly reports is time-intensive and prone to human error.
  • Lack of verified contractor induction records leaves the organisation legally exposed if an untrained worker is injured.
  • Inconsistent check-out tracking makes muster point verification impossible during an evacuation.

Verifiable Records Through Digital Integration

A cloud-based visitor management system replaces guesswork with hard data that holds up under scrutiny. By integrating contractor induction and check-in, you ensure no one enters your site without first meeting your safety requirements.

  1. Digital contractor induction: Mandatory safety briefings and licence verification completed before site access is granted.
  2. Automated attendance logging: Precise timestamps for arrival and departure to eliminate disputes over billable hours.
  3. Instant data reporting: The ability to generate historical reports in minutes to identify invoicing discrepancies.
  4. Real-time evacuation reports: Live site occupancy lists accessible from any authorised device during an emergency.

Time and People: Visitor Management That Works When It Has To

Time and People converts compliance obligations into working infrastructure, bringing 12+ years of experience across Australia and the United States. We have seen our clients uncover discrepancies totaling tens of thousands of dollars simply by comparing digital attendance records against contractor invoices. Our cloud-connected visitor management protects your business and, more importantly, the people on your site.


Content prepared by Time and People — visitor and contractor management across Australia and the United States.

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