Allowing an uninducted contractor onto your site is a critical failure in duty of care that creates immediate liability. In Australia, the WHS Act 2011 requires PCBUs to provide necessary safety information and training to all workers. In the United States, OSHA mandates that employers ensure workers are trained on site-specific hazards before commencing work to prevent avoidable injuries.
Uncertified site access is a liability, not a convenience
Australian WHS legislation and US OSHA standards require that safety training is verified and documented before work begins. In our work with Australian and US organisations, we have found that shifting this process to a digital format before the contractor arrives is the only way to ensure 100% compliance without stalling operations.
Paper registers provide a false sense of security
Many organisations still rely on manual briefings or paper logs that only record arrival, not competence. These disconnected systems create a dangerous gap where uncertified workers may enter high-risk zones because a manual register was not cross-referenced with training records.
- Manual data entry from paper forms into electronic registers is prone to human error and omission.
- Paper-based systems cannot automatically track induction expiry dates, leading to workers operating on outdated safety information.
- Verbal inductions leave no verifiable audit trail for regulators during a post-incident investigation.
- On-site manual inductions create bottlenecks at reception, tempting staff to bypass safety checks to save time.
Closing the gap with a digital visitor management system
A cloud-based visitor management system integrates the contractor induction and check-in process into a single workflow. This ensures that no contractor can check in on site unless the system verifies a completed and passed induction.
- Build a detailed induction including video content and test scoring to ensure comprehension.
- Send the induction via email or SMS directly to the contractor’s mobile phone for completion prior to arrival.
- Implement unique password protection for each contractor to ensure the person completing the induction is the one accessing the site.
- Automate the issuance of a pass or fail certificate upon completion to provide an instant compliance record.
- Utilise a supplier portal to shift the administrative burden, allowing suppliers to manage their own employees’ inductions before dispatching them to your site.
Time and People: Visitor Management That Works When It Has To
For over 12 years, Time and People has helped organisations across Australia and the United States convert complex compliance obligations into working infrastructure. We’ve found that replacing manual registers with cloud-connected visitor management and real-time evacuation reporting eliminates the risk of uncertified workers accessing your site. We focus on the technology that ensures every person on your site is safe and accounted for.
Content prepared by Time and People — visitor and contractor management across Australia and the United States.