1. Importance of visitor management
Visitor management is the process of tracking and managing visitors to an office space. It is important for a number of reasons, including:
- Security: Visitor management can help to improve security by keeping track of who is entering and leaving the office space. This can help to prevent unauthorised access and identify potential threats. Visitor Management can be integrated with Access Control
- Compliance: Many businesses are required by law to keep records of visitors. Visitor management can help to ensure that these records are accurate and complete.
- Efficiency: Visitor management can help to improve efficiency by streamlining the process of checking in visitors. This can free up employees to focus on their work.
- Guest experience: Visitor management can help to improve the guest experience by making visitors feel welcome and valued. This can help to build positive relationships with customers, partners, and other stakeholders. Visitors can be pre-registered in advance making sign-in on the day super simple.
2. Types of visitor management systems
There are a number of different types of visitor management systems available. The most common type is a manual system, which involves using a paper log to track visitors. This type of system is simple and inexpensive, but it can be time-consuming and inefficient. Today companies are upgrading paper visitor sign-in systems with digital visitor management systems for offices.
Another type of visitor management system is a digital system. Digital systems use software to track visitors. This type of system is more efficient and accurate than a manual system, and it can be integrated with other systems, such as security, access control and CRM systems.
3. Tips for choosing a visitor management system
When choosing a visitor management system, there are a number of factors to consider, including:
- The size of your office space: If you have a large office space, you will need a system that can handle a high volume of visitors, maybe multiple zones across several floors of a building.
- The type of visitors you receive: If you receive a lot of business visitors, you will need a system that can track their contact information and other important details.
- Your budget: Visitor management systems can range in price from a few hundred dollars for manual paper solutions to several thousand dollars. Choose a system that fits your budget and your needs.
By following these tips, you can choose a visitor management system that will help to improve the security, compliance, efficiency, and guest experience of your office space.
Here are some additional tips for effective visitor management:
- Have a clear visitor policy in place. This policy should outline the procedures for checking in visitors, providing them with badges, and escorting them to their destination.
- Train employees on the visitor policy. Make sure that all employees know how to check in visitors and what to do in case of an emergency.
- Use a visitor management system. A visitor management system can help you to track visitors, keep records, and improve the guest experience.
- Be welcoming and friendly to visitors. Make sure that visitors feel welcome and appreciated.
By following these tips, you can create a positive visitor experience and improve the security and efficiency of your office space.
If you need help selecting the right visitor management system for you call Time & People
1300 800 077