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Automate your Australian Border Force Visitor Log

10th February, 2023
Natalie Fort
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It is an Australian Border Force (ABF) condition for licenced warehouses to keep a log of all visitors entering their licenced warehouse and must make this visitor log available to ABF officers on request. A condition imposed under the Section 82A of the Customs Act 1901 is that the licensee must not allow any person to enter the licenced place as a visitor without making a record of their entry and exit in a visitor log.

This log has tradionally been a manual paper log however more recently we have had more and more warehouse licensees approach us to implement an automated sign in system for their visitors to avoid the following issues;

  • The writing can be illegible
  • Information can be skipped
  • When audited past logs can be difficult to locate

The Visitor Log must include the visitors’:

  • full name,
  • date of birth
  • full residential address
  • current photo identification (sighted by the licensee or authorised employee) and the details recorded (such as current number of a State or Territory driver’s licence, proof of age card or passport)
  • reason for visiting the licensed place, and
  • escort or contact person within the licensed premises.

Without limiting the category of visitors required to record their entry and exist in the Visitor Log, this includes, and is not limited to:

  • truck and delivery drivers
  • contractors, and
  • maintenance crew not employed by the licensee

All of this information can be automated by implementing an electronic visitor management system.  Utilising hardware such as an iPad the visitors can sign themselves in and out entering all of the above information themselves. When the licensee is asked by an ABF officer to provide this past information quick and accurate reports can be extracted from the software.

For more information on ABF requirements for visitors to warehouses click here

For more information on how you can automate your visitor logs call Time & People or book in an online demonstration.

1300 800 077

About the Author
Natalie Fort has been involved in Sales and Marketing for the past 25 years, with the recent 5 years focusing on Visitor Management, Contractor Management and Induction Management, initially assisting office, manufacturing and general business create more secure visitor management solutions removing illegible paper based solutions providing detailed evacuation reports for better compliance. Today we assist companies to manage employee and contractor compliance and evacuation management on single and multiple locations with customers in Australia, New Zealand, United Kingdom, United states, Canada and through the entire Asia Pacific.
This entry was posted in australian border force, bonded warehouse, Visitor Management, on 10/02/23 by Natalie Fort
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