Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
  • Home
  • Our Products
    • Visitor Management
    • Contractor Management
    • Employee Management
    • Emergency Management
    • Induction Management
    • Hardware Solutions
  • Industry Solutions
  • Enterprise Solutions
  • Integrations
  • About
  • Blog
  • Enquire Now
  • AUS 1300 800 077
  • USA Canada +1 (332) 456-5588
  • UK & Europe +44(20) 4519 1277
  • Home
  • Our Products
    • Visitor Management
    • Contractor Management
    • Employee Management
    • Emergency Management
    • Induction Management
    • Hardware Solutions
  • Industry Solutions
  • Enterprise Solutions
  • Integrations
  • About
  • Blog
  • Enquire Now
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.

Cracking customer suggestion – and we could do it out of the box

13th March, 2017
Natalie Fort
Share with your friends

I had a customer come to me last week and explain how they had contractors who would go onto the roof of the building for any number of reasons including air conditioning, antennas and general maintenance. The issue as it was explained to me was the customer never knew when the contractors were actually on the roof and the biggest issue when they were actually off the roof. As the process was explained to me in detail about the contractor arriving on site and completing the necessary paperwork to go onto the roof the biggest concern of the customer was not that the paperwork had been completed or the process in which the paperwork needs to be completed the biggest issue was shared where a contractor who has been approved to go onto the roof does not actually indicate that they are off the roof safely as the contractor could not find the facilities manager to confirm they were off the roof.

The customer asked if it was possible that the contractor to advise electronically that they are going onto the roof “NOW” if the contractor could trigger at the time of going onto the roof that they are “NOW” going onto the roof. Whosonlocation does have the ability to create a trigger so we created a zone called I am “Now going onto the roof” and another called I am ”NOW off the roof safely”

The end result you can see below where the contractor must acknowledge they are now going onto the roof which will immediately send an SMS or email to one or many people that need to be notified, equally important and to resolve the biggest issue the customer was having was to notify that the contractor was now off the roof safely.

Contractor advises going onto the roof – Message can be sent to one or many automatically by SMS and/or email advising appropriate staff

IMG_4474                 Contractor_on_roof_text_message

Looking to upgrade your contractor management systems

Book in for a demonstration below

Book in a demonstration

About the Author
Natalie Fort has been involved in Sales and Marketing for the past 25 years, with the recent 5 years focusing on Visitor Management, Contractor Management and Induction Management, initially assisting office, manufacturing and general business create more secure visitor management solutions removing illegible paper based solutions providing detailed evacuation reports for better compliance. Today we assist companies to manage employee and contractor compliance and evacuation management on single and multiple locations with customers in Australia, New Zealand, United Kingdom, United states, Canada and through the entire Asia Pacific.
This entry was posted in compliance, contractor induction, contractor management, contractor monthly reports, contractor safety, Contractors, on 13/03/17 by Natalie Fort
Industries
  • Aged Care
  • Construction
  • Corporate
  • Education
  • Government
  • Health
  • Manufacturing
  • Professional Services / Scientific
  • Retail
  • Transport
Products
  • Visitor Management
  • Contractor Management
  • Employee Management
  • Emergency Management
  • Induction Management
  • Hardware Solutions
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
Ready to get started with your digital change?
Enquire Now
Have more questions? Call us
Australia 1300 800 077
USA Canada +1 (332) 456-5588
UK and Europe +44 (20) 4519 1277
World Wide +612 8188 1335
Ready to get started with your digital change?
Enquire Now
Continue Reading
Staying Connected and Safe: How Software Empowers Your Lone Workers
30th Apr, 2025
Natalie Fort
Read On
4 Must-Haves You Didn’t Know You Needed in a Visitor Management System
05th Nov, 2024
Natalie Fort
Read On
Geofencing: Your Secret Weapon for Safer Onsite Emergency Management
09th Jul, 2024
Natalie Fort
Read On
How do you effectively monitor your contractors on site presence and compliance?
24th Jun, 2024
Natalie Fort
Read On
Enhancing Facility Security and Efficiency with Integrated Contractor Management and Access Control
15th May, 2024
Cody Denton
Read On
10 reasons why you should use a workplace safety app
15th Apr, 2024
Natalie Fort
Read On
Stop Wasting Time on Manual Onboarding! Streamline Your Contractor Process with Digital Solutions
08th Mar, 2024
Natalie Fort
Read On
Enhancing Security and Emergency Preparedness
13th Nov, 2023
Natalie Fort
Read On
Reasons to Connect Your Contractor Management System to Your Visitor Management System
30th Oct, 2023
Natalie Fort
Read On
Let Time & People help your business implement change
18th Oct, 2023
Natalie Fort
Read On
Do you have paper forms you want to convert to digital forms in your organisation?
24th Jul, 2023
Natalie Fort
Read On
Why is it important to know “who is onsite” when in your duty of care?
16th Jun, 2023
Natalie Fort
Read On
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
  • Contact
  • About
  • Blog
Time & People Products
  • Visitor Management
  • Contractor Management
  • Employee Management
  • Emergency Management
  • Induction Management
  • Hardware Solutions
Industry Solutions
  • Aged Care
  • Construction
  • Corporate
  • Education
  • Government
  • Health
  • Manufacturing
  • Professional Services / Scientific
  • Retail
  • Transport
Get in Touch
Australia 1300 800 077
USA Canada +1 (332) 456-5588
UK and Europe +44 (20) 4519 1277
World Wide +612 8188 1335
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
© Time & People 2025 | All Rights Reserved | Website built by ROI.COM.AU