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Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.

ALS Global USA go live with WhosOnLocation Visitor Management Software

31st August, 2015
Natalie Fort
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I remember when the first email came in 2 weeks ago, the details were very specific from Kerry…..

in need of a visitor management solution that works with Surface Pro3, is centralized, can support multiple sites, and has the ability to display safety videos as part of the check in process

I emailed back to Kerry to talk in detail about the lite induction module where we can share location specific information with the visitor when they sign in…I went on to say While you may run a short video for visitors with important messages you may decide to have the visitor only renew the induction every 3,6 or 12 months like many other customers. our software also allows you to run a 2nd side-by-side light induction. For example if you had a light induction video that had to be renewed every 12 months by the visitor you can also have a 2nd light induction with information that needs to be repeated every 4 weeks or 3 months or 6 months. 

When I spoke with Kerry later that day we discussed the need for the safety video and the importance of the visitor lite induction and then booked in a demonstration of the software. It only took about 15 minutes into the demonstration for Kerry to realize the software could do everything he wanted plus much more. We discussed the normal questions for corporations around active directory integration, multiple location access and where are the servers?

Surprisingly after I showed Kerry how the video visitor induction works and then walked Kerry through our image statement visitor lite induction for visitors Kerry decided to move towards the image statement visitor lite induction. When we put a video on the screen we do not get the ability to maintain the visitors concentration. If the video goes for 2 to 3 minutes it is easy for the visitor to switch off and move their eyes away from the screen. The image statement lite induction encourages constant interaction by the visitor during the sign in process. Each image that appears on the screen we can ask the visitor to confirm they acknowledge and understand the current image.

Evacuation Points lite induction

 

24 hours after giving Kerry access to the software he sent through this email….

Fantastic! I have just setup the first iPad Kiosk. I signed myself in, and got notifications of the visitor. I have also already run the AD sync script and loaded 110 employees. 

I am playing with the features now and will let you know how we are progressing. Great App!

 

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Book in a demonstration to see how electronic visitor management can help you in your location.

About the Author
Natalie Fort has been involved in Sales and Marketing for the past 25 years, with the recent 5 years focusing on Visitor Management, Contractor Management and Induction Management, initially assisting office, manufacturing and general business create more secure visitor management solutions removing illegible paper based solutions providing detailed evacuation reports for better compliance. Today we assist companies to manage employee and contractor compliance and evacuation management on single and multiple locations with customers in Australia, New Zealand, United Kingdom, United states, Canada and through the entire Asia Pacific.
This entry was posted in contractor induction, office visitors, Touch screen visitor management kiosk, Visitor Management, Visitor Management Compliance, Visitor Management Kiosks, Visitor Policies, Visitor Safety, on 31/08/15 by Natalie Fort
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