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Time & People | Making digital change easier and stress-free.

Visitor Management feature of the month – assisting your company with visitor compliance

12th April, 2015
Natalie Fort
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While we have a lot going on right now with many new features being made available in 2015 acknowledgement messaging is one of my favourites.

What is acknowledgement messaging?
Acknowledged messaging gives you the ability to create a message that you can deliver to any person or group of persons coming into or out of your location when they sign in and sign out through the visitor management kiosk. You could create a message at 10:00 am that could be delivered to the next visitor signing in at the visitor kiosk at 10:01 am. You can do this locally for any location or globally for multiple locations all from your own PC.

Contractors can also sign in and sign out through WolMobile on their own mobile phone. When they sign in and sign out they can also receive location specific acknowledgement messages that they must acknowledge to complete the sign in and sign out process

Acknowledgement messaging

Contractors can also sign in and sign out through WolMobile on their own mobile phone. When they sign in and sign out they can also receive location specific acknowledgement messages that they must acknowledge to complete the sign in and sign out process for compliance purposes..

WolMobile Select Sign in                    WolMobile sign In               WOLMobile select signout
Sign into a location                                       Select your location                                 Receive compliance message

Having the ability to create acknowledgement messages gives all users of the visitor management system a higher level of visitor compliance including employees, contractors and visitors. I find myself writing more and more about visitor compliance.  The ability to manage electronically visitor and contractor compliance  has increased significantly over the past decade as more and more companies are moving away from a person to person manual process when receiving visitors and contractors on to a location. Self-serve visitor and contractor kiosks are on the rise.

With the increase in the amounts of visitor and contractor kiosks that are being implemented for self-serve entry into a location the requirements for compliance have also significantly increased, how can you get key messages to people when they sign into your location? Self-serve visitor and contractor kiosks need to have the ability to stop a non-compliant visitor or contractor from coming on site.

Examples of an acknowledgement message when people are signing in include

  • Informing people of a hazard
  • Informing people of a planned event to occur that day on site
  • Informing people of a change in a condition on-site

Examples of an acknowledgement message when people are signing out include

  • Informing people of a hazard that may affect their departure from the location
  • Informing people of a planned event to occur the next day/week that may affect whether they return to the location
  • Asking a lone contractor to confirm they have complete a task at a remote location when leaving.

Acknowledgement messaging is just one of many features that are available with your electronic visitor management system to assist your company be more compliant than with a paper based management system.

Would you like to see more, took in a demonstration and will take you through this and many other features.

Book in a visitor management demonstration

 

About the Author
Natalie Fort has been involved in Sales and Marketing for the past 25 years, with the recent 9 years focusing on People Presence and Compliance Solutions initially assisting office, manufacturing and general business create more secure visitor management solutions removing illegible paper based solutions providing detailed evacuation reports for better compliance. Today we assist companies to manage employee and contractor compliance and evacuation management on single and multiple locations with customers in Australia, New Zealand, United Kingdom, United states, Canada and through the entire Asia Pacific.
This entry was posted in compliance, Contractor Compliance, Visitor Management, Visitor Management Compliance, Visitor Management Kiosks, Visitor Policies, Visitor Safety, on 12/04/15 by Natalie Fort
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