Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
  • Home
  • Our Products
    • Visitor Management
    • Contractor Management
    • Employee Management
    • Emergency Management
    • Induction Management
    • Hardware Solutions
  • Industry Solutions
  • Enterprise Solutions
  • Integrations
  • About
  • Blog
  • Enquire Now
  • AUS 1300 800 077
  • USA Canada +1 (332) 456-5588
  • UK & Europe +44(20) 4519 1277
  • Home
  • Our Products
    • Visitor Management
    • Contractor Management
    • Employee Management
    • Emergency Management
    • Induction Management
    • Hardware Solutions
  • Industry Solutions
  • Enterprise Solutions
  • Integrations
  • About
  • Blog
  • Enquire Now
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.

Visitor Management System helps office communication

25th November, 2014
Natalie Fort
Share with your friends

Over the past few weeks I have been asking reception staff all over the world what is the biggest daily issue they have? Overwhelmingly the biggest issue reception staff have every day all over the world is communication.

Reception staff already have enough to deal with as the front facing person to the public. Every building you walk into to visit another person has some form of reception area from a single door that you need to knock on for small business to multiple entrance facilities for much larger businesses. You can have 10 employees or 10,000 employees. The larger the organization the larger the communication issues.

Here are just some of the comments

  • For my office and colleagues, will definitely be communication, This is a serious problem
  • Team work can be improve what we want in our office things because no body can improve with out positive team work
  • Communication, climate control
  • For letting me know when they are in or out of the office
  • I would improve on the communication between employees and the receptionists.

Reception areas I have visited include…

  • just a door
  • a doorbell and speaker
  • a doorbell and speaker then reception
  • single receptionist
  • multiple receptionist
  • guard house then a reception area
  • multiple entrances with multiple reception/security guards
  • multiple buildings campus style with multiple reception staff in multiple buildings

These buildings have had as low as 20 employees and up to thousands of employees. The larger the location, more employees the less communication I am sure. How can a company with hundreds or thousands of employees keep reception updated with who is on site and who is off site? Who is on leave and who is not on leave?

What are the communication issues reception staff face every day?

  • Visitor turns up to see an employee about an organised meeting and the employee is running late and not in the building (how much time do you waste here every day?)
  • Visitor turns up to see an employee about an organised meeting and the employee is sick or on leave
  • Visitor colds call to see an employee and you discover the employee is not in the building (how much time do you waster here every day?)
  • Telephone call comes in asking for an employee who you do not know is in or out of the building, what do you do? start with the employee desk number first, then try the mobile? then take a message? or are they on leave or sick?

Large businesses need better communication

What if you could…..

  • Type an employee name and see if the employee was on or off site
  • Type an employee name and see if they are sick or on leave
  • Type an employee name and see they are already in a meeting
  • See what visitors are due in the next hour into the building
  • See VIP visitors soon to arrive and be prepared for them

Having a visitor management system that improves office communication and helps you remove the paper visitor management book will by default also gives you excellent evacuation reporting tools in the event of an emergency.

Watch a short 3 minute video and Start a 30 day trial today or book in a detailed 30 minute demonstration

 

 

 

About the Author
Natalie Fort has been involved in Sales and Marketing for the past 25 years, with the recent 5 years focusing on Visitor Management, Contractor Management and Induction Management, initially assisting office, manufacturing and general business create more secure visitor management solutions removing illegible paper based solutions providing detailed evacuation reports for better compliance. Today we assist companies to manage employee and contractor compliance and evacuation management on single and multiple locations with customers in Australia, New Zealand, United Kingdom, United states, Canada and through the entire Asia Pacific.
This entry was posted in compliance, corporate office communication, office communication, office management, reception staff, Visitor Management, Visitor Policies, Visitor Safety, on 25/11/14 by Natalie Fort
Industries
  • Aged Care
  • Construction
  • Corporate
  • Education
  • Government
  • Health
  • Manufacturing
  • Professional Services / Scientific
  • Retail
  • Transport
Products
  • Visitor Management
  • Contractor Management
  • Employee Management
  • Emergency Management
  • Induction Management
  • Hardware Solutions
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
Ready to get started with your digital change?
Enquire Now
Have more questions? Call us
Australia 1300 800 077
USA Canada +1 (332) 456-5588
UK and Europe +44 (20) 4519 1277
World Wide +612 8188 1335
Ready to get started with your digital change?
Enquire Now
Continue Reading
4 Must-Haves You Didn’t Know You Needed in a Visitor Management System
05th Nov, 2024
Natalie Fort
Read On
How do you effectively monitor your contractors on site presence and compliance?
24th Jun, 2024
Natalie Fort
Read On
The Crucial Role of NDAs in Effective Visitor Management
30th Apr, 2024
Cody Denton
Read On
10 reasons why you should use a workplace safety app
15th Apr, 2024
Natalie Fort
Read On
Stop Wasting Time on Manual Onboarding! Streamline Your Contractor Process with Digital Solutions
08th Mar, 2024
Natalie Fort
Read On
Enhancing Security and Emergency Preparedness
13th Nov, 2023
Natalie Fort
Read On
Reasons to Connect Your Contractor Management System to Your Visitor Management System
30th Oct, 2023
Natalie Fort
Read On
Let Time & People help your business implement change
18th Oct, 2023
Natalie Fort
Read On
Do you have paper forms you want to convert to digital forms in your organisation?
24th Jul, 2023
Natalie Fort
Read On
Need assistance at work? What is the difference between a PA, EA or VA?
26th Jun, 2023
Natalie Fort
Read On
Why is it important to know “who is onsite” when in your duty of care?
16th Jun, 2023
Natalie Fort
Read On
Why install a visitor managemnt software solution
31st May, 2023
Peter Morrissey
Read On
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
  • Contact
  • About
  • Blog
Time & People Products
  • Visitor Management
  • Contractor Management
  • Employee Management
  • Emergency Management
  • Induction Management
  • Hardware Solutions
Industry Solutions
  • Aged Care
  • Construction
  • Corporate
  • Education
  • Government
  • Health
  • Manufacturing
  • Professional Services / Scientific
  • Retail
  • Transport
Get in Touch
Australia 1300 800 077
USA Canada +1 (332) 456-5588
UK and Europe +44 (20) 4519 1277
World Wide +612 8188 1335
Time & People | Our promise to you is to bring ease and peace of mind throughout your digital change.
© Time & People 2025 | All Rights Reserved | Website built by ROI.COM.AU