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Why include Employee, Visitor and Contractor Inductions in your Visitor Management system?

24th July, 2013
Natalie Fort
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We get asked a lot about inductions as part of the visitor and contractor process. When you manage a manual sign in book you may ask visitors and contractors to read your local safety rules for the site.

Just last week I walked into a large factory in Sydney employing hundreds of employees, when I walked into reception I was surprised with such a large factory to find no receptionist. The manual books were in place, I saw a sign that asked me to read the sites safety policies and then I was asked to read and acknowledge that I had read a 6 page document that went into much deeper detail about the factories safety.

I could see from the document the company was serious about safety.

There are two ways to manage the induction process electronically, the first is the short version which will take from 30 seconds to a couple of minutes, where when a visitor or contractor comes to site they can be asked a number of questions by the reception or security staff including letting the visitor or contractor know that there is no smoking on site, no photos etc.

You can also do this on a touchscreen kiosk where you may set up a few questions you would like to ask the visitor to read and confirm, questions can include bold images like a no smoking sign and the words please click to confirm you understand our worksite is non-smoking.

This short version Induction is the most common used with Visitor Management and Contractor Management today

More detailed inductions can be completed with an Induction Module where you can set up more detailed inductions, just like working in word you can create as many pages as you need with links to induction videos and training literature, create questions for your inductees to answer with electronic reports linking directly back to your visitor and contractor profiles within your visitor and contractor program. You would not ask a visitor or contractor normally to complete a detailed induction going for 3 minutes to 10 minutes or more at your visitor or contractor kiosk used by your visitors and contractors to check in each day. It would be best to set up a separate kiosk if your inductions are detailed allowing people completing an online inductions not to hold up general visitors and contractors.

What to look for in a good online Induction program

  • Inductions can be complete online offsite (this can save a lot of time onsite)
  • Inductions can be completed online onsite
  • You can create unlimited inductions for employees, visitors and contractors
  • Inductions must include version control
  • You can link the results of the Induction back into the profile of the employee, visitor or contractor that could determine right of access to the location.
  • You can create unlimited questions
  • Multiple locations can share Inductions and or create individual location inductions
  • You can create your own questions specific to each location in multiple location situations
  • Set auto renewal notification
  • Reporting

Read more about Induction Management

About the Author
Natalie Fort has been involved in Sales and Marketing for the past 25 years, with the recent 5 years focusing on Visitor Management, Contractor Management and Induction Management, initially assisting office, manufacturing and general business create more secure visitor management solutions removing illegible paper based solutions providing detailed evacuation reports for better compliance. Today we assist companies to manage employee and contractor compliance and evacuation management on single and multiple locations with customers in Australia, New Zealand, United Kingdom, United states, Canada and through the entire Asia Pacific.
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