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Question of the week – Why did a global company with 45 billion dollars turnover ask me if they could be notified when a contractor arrives on site?

25th May, 2013
Natalie Fort
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This week I was asked a cracking question, in fact it was a two part question. The first part was easy…..while completing a detailed demonstration for a large global company that had revenue of over $45 billion Swiss francs in 2012, after another successful year in 2012 this company achieved 26 years of consecutive growth, something that must be very rare in today’s business world.

While looking for a contractor management solution that could include visitor management, Photo ID Card Issuance and an Induction Module Lisa shared with me a number of critical issues that needed to be addressed to assist with the management of contractors on and off location.

Lisa was looking for a contractor management system that would assist with the mountain of manual work that is currently taking place chewing up hundreds of hours each month in administration that would also flag quickly and efficiently contractors who had Inductions expire, licenses expire and more, further more Lisa would love to have a contractor management solution that automatically sends a reminder notice out to the contractors 30 days prior to the induction expiring, allowing the contractor to complete the most up to date company induction online.

Problem 1 – Contractors working alone
Contractors often work alone and once inside the building contractors are normally left alone to do their job. Contractors once they complete the work required for the job or the day can then just walk off site, no-one knows if the contractor is on or off site.

I have seen this first hand myself many years ago while working for Weston Baked Foods who at the time made the famous Big Ben Pies. This manufacturing facility in the middle of western Sydney at Ermington constantly required contractors for day to day maintenance. Many more contractors were required during breakdowns.

At the time I was managing one of the production lines, the amount of time I would spend looking for a contractor only to find he had actually left the site constantly made me cranky, looking back I cant believe how much time was wasted looking for contractors who were actually not on site.

Want to see more…Click HERE for a short video or call us on 1300 800 077

So the first thing Lisa asked me was could Lisa and her staff be notified on the arrival and departure of the contractor. This part was easy and is already part of the contractor management solution out of the box.

Problem 2 – Notifying the contractors company the contractor arrives and leaves location.
Alerting the employer of the contractor that the contractor has arrived on your site is increasingly being requested, perfect for lone workers, even better to have electronic confirmation go back to the employer of the contractor at the time the contractor arrives and leaves your location for improved invoicing.

I know I could have used this feature back at Weston Baked Foods in the manufacturing plant, we could have easily known if a contractor was on or off site saving many hours spent looking for contractors who were actually not on site at all.

Want to see more…Click HERE for a short video or call us on 1300 800 077

About the Author
Natalie Fort has been involved in Sales and Marketing for the past 25 years, with the recent 5 years focusing on Visitor Management, Contractor Management and Induction Management, initially assisting office, manufacturing and general business create more secure visitor management solutions removing illegible paper based solutions providing detailed evacuation reports for better compliance. Today we assist companies to manage employee and contractor compliance and evacuation management on single and multiple locations with customers in Australia, New Zealand, United Kingdom, United states, Canada and through the entire Asia Pacific.
This entry was posted in compliance, Construction Safety, Construction Site Visitors, construction sites, contractor inductions, contractor licenses, contractor management, induction, Job site Visitors, Visitor Management, Visitor Management Kiosks, on 25/05/13 by Natalie Fort
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