Sometimes visitors that come to your office environment for a corporate visit come from out of town. When they are in attendance, it is particularly important to take extra measures to make their visit comfortable, particularly as usually it is upper-management that makes the trips. To make them feel welcome:
- Make travel arrangements on their behalf – book their flights, and definitely book their hotels. After all, as a local, you are better familiar with the best places to stay.
- Make sure that staff know that you will have important visitors around – then they can ensure that they are best representing the company during that time period. That means not taking advantage of the dress code, keeping the office tidy, and informing themselves about the individuals visiting so they are prepared for conversation and meetings.
- Introduce visitors to all of your top executives – regardless of who the visitors are, or what company they are coming from, they will feel increasingly important if they meet your company’s top executives.
- Prepare their own visitor passes – if you are using a visitor management system, prepare special passes for your visiting guests in advance that feature their names, and identify them by company. It will be clear you’ve taken extra measures to grant them special access.