Bringing ease and peace of mind throughout your digital change.
While each industry is very diverse from Health to Education to Manufacturing the problems of managing the presence and compliance of people on site is consistent. Time & People over many years have built a very diverse industry customer base with examples below of just some of the industries we help with presence and compliance management.
Since Visitor Management has been implemented in our office feedback has been nothing but positive from staff and visitors and has relieved a lot of pressure from me constantly being called away from my work/desk to help visitors.
What kind of ROI should we expect after implementing visitor management in USA by 2026?
04/01/2026
Visitor management systems in the USA, as of December 2025, function as a coordinated process for tracking and managing individuals entering and exiting facilities, driven by workplace safety regulations like those enforced by OSHA and state-level workplace safety laws. These systems aim to establish a duty of care for employers towards visitors, similar to the obligations of a Person Conducting a Business Undertaking (PCBU) under Australian Work Health and Safety (WHS) legislation. Currently, these systems typically involve digital sign-in kiosks, pre-registration options via web portals, and automated notifications to host
Can we generate ad-hoc reports for specific incidents, date ranges, or investigations?
04/01/2026
Reporting & Visitor Software Analytics, as of December 2025, enables the generation of ad-hoc reports focused on specific incidents, date ranges, or investigations by leveraging stored visitor and access data, and integrating with incident management systems. In the United States, this functionality supports compliance with OSHA recordkeeping requirements and state-level workplace safety laws, while in Australia it assists in fulfilling obligations under Work Health and Safety (WHS) legislation and PCBU duties. Currently, these systems typically function by allowing users to define custom report parameters – such as visitor name, entry/exit
How much training do our reception staff need to use the visitor management software?
03/01/2026
Visitor management software, as used in the United States as of December 2025, functions as a digital system for recording and managing visitor access to facilities, supporting compliance with OSHA regulations and state-level workplace safety laws regarding emergency action plans and access control. Training for reception staff typically requires between 1-4 hours, depending on the software’s complexity. Core functionality now includes digital sign-in/sign-out, automated visitor badge printing, pre-registration capabilities, and real-time reporting. Data collected – typically name, company, purpose of visit, and emergency contact information – is stored digitally for
How do we mount or position kiosks for ADA accessibility compliance in Australia?
03/01/2026
In Australia, ensuring kiosk accessibility for all users is governed by the Disability Discrimination Act 1992 and Workplace Health and Safety (WHS) legislation, with obligations falling on the Person Conducting a Business or Undertaking (PCBU). This requires consideration of physical reach ranges and clear sightlines, rather than a prescriptive standard like the Americans with Disabilities Act (ADA) in the United States, though principles align. As of December 2025, there is no single, codified Australian Standard specifically for kiosk placement, meaning compliance relies on demonstrating ‘reasonable adjustments’ to avoid discrimination. Kiosk
If our internet goes down, can the visitor management system still work?
03/01/2026
If your internet goes down, whether a visitor management system (VMS) can still function depends on its design and, as of December 2025, the extent of offline capabilities now commonly included in modern systems. Most cloud-based VMS operating in the United States rely on an internet connection for real-time data synchronisation and access to features like background checks and watchlists, but increasingly incorporate offline modes. Currently, many VMS platforms utilise a combination of local storage and cloud synchronisation. When internet connectivity is lost, the system can typically continue to log
How do we remove people from the watchlist after disputes are resolved or bans expire?
03/01/2026
Removing individuals from a watchlist within visitor management or security systems in the United States, as of December 2025, relies on documented resolution of the initial concern and adherence to data retention policies dictated by federal and state laws, alongside employer obligations under OSHA regulations. Modern systems now include automated workflows triggered by dispute outcomes or ban expiry dates. When a dispute is resolved – for example, a workplace violence threat assessment concludes with no ongoing risk – the security team updates the individual’s record within the system. This action
Why do secure facilities struggle to balance client access requirements with stringent security protocols?
04/01/2026
Why do secure facilities struggle to balance client access requirements with stringent security protocols? The core challenge lies in the inherent tension between maintaining a safe and compliant environment – particularly concerning vulnerable individuals like children – and enabling legitimate access for parents, guardians, educators, and service providers. As of December 2025, Australian Child Safe Standards and WHS obligations now require increasingly detailed risk assessments and mitigation strategies, alongside robust record-keeping, creating complex operational demands. Similar expectations exist in the US, with state licensing rules and frameworks like the Care
Why do mine sites struggle to integrate drug and alcohol testing with site access control?
04/01/2026
Why do mine sites struggle to integrate drug and alcohol testing with site access control? Mine sites, and increasingly other high-risk workplaces, struggle with integration because of the complex interplay between operational technology (OT) systems, stringent regulatory requirements, and the need for robust identity verification. Mining & Resources operations function as highly controlled environments; access isn’t simply about who *is* on site, but *where* they are and their authorisation to be there. Site access control systems typically manage physical entry, track personnel location (often via RFID or biometric scanning), and
Why do government agencies struggle with multi-site visitor coordination across secure campuses in 2026?
04/01/2026
Why do government agencies struggle with multi-site visitor coordination across secure campuses in 2026? The core challenge lies in reconciling stringent security protocols, mandated child safety requirements, and the operational complexity of managing visitor access across numerous geographically dispersed locations. Government and Defence functions, including schools and childcare centres operating on or near these sites, operate under layered security. As of December 2025, Australian Child Safe Standards now require robust visitor screening, including Working With Children Checks (WWCC) and ongoing risk assessments. Education licensing and audit frameworks increasingly scrutinise visitor
How do mining operations handle fatigue management failures when worker hours aren’t accurately tracked?
03/01/2026
How do mining operations handle fatigue management failures when worker hours aren’t accurately tracked? In mining and resource operations, inaccurate tracking of worker hours directly undermines fatigue risk management systems (FRMS), creating a significant safety hazard and potential for non-compliance with Work Health and Safety (WHS) regulations. Mining relies on shift-based work, often involving physically demanding tasks and operating heavy machinery. As of December 2025, Australian regulations – and equivalent systems like those overseen by the US Mine Safety and Health Administration (MSHA) – mandate robust FRMS. These systems depend
Why do corporate offices struggle to maintain consistent visitor policies across global locations?
03/01/2026
Why do corporate offices struggle to maintain consistent visitor policies across global locations? The core challenge lies in the intersection of differing legal requirements, operational realities, and the distributed nature of corporate governance, creating potential gaps in duty of care and compliance with Child Safe Standards as of December 2025. Corporate functions – such as Legal, Risk, and Security – typically develop *framework* policies. However, implementation falls to local Office functions (Facilities, HR, local Security teams). This creates systemic gaps. In Australia, each state and territory has unique requirements for
Why do manufacturing sites struggle to manage shift handovers for contractor supervision?
03/01/2026
Why do manufacturing sites struggle to manage shift handovers for contractor supervision? Manufacturing and warehouse environments, as of December 2025, present inherent risks to unsupervised individuals due to complex machinery, material handling equipment, and potentially hazardous substances. Effective contractor supervision during shift changes is challenged by the systemic gap between site-specific risk assessments, contractor competency verification, and real-time oversight – particularly when contractors aren’t directly employed by the host facility. In Australia, this intersects with Work Health and Safety (WHS) obligations under model WHS laws, requiring duty holders to ensure